Customer Service Representative (2nd Shift)
$33,280–$37,440 year
On-siteMoore, Oklahoma, United States
EXPIREDMoore, Oklahoma, United StatesOn-siteFull Time$33,280–$37,440 yearHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Call customers from the prior day for quality checks, schedule maintenance visits, and call on the customer list to offer promotions. Follow up on both positive and negative reviews while handling general inbound customer service. Demonstrate empathy and problem-solving skills to ensure customers feel confident their issues are resolved. Requires 2+ years of call center experience, fluent English proficiency, and comfort with phone sales. Schedule includes Monday through Friday shifts from 10am to 7pm or 11am to 8pm, with Saturday rotations during peak season. Pay ranges from $16.00 to $18.00 per hour.
Required Qualifications
- High School Diploma or GED Equivalent
- 2+ years of proven success in a call center role
- Inbound and outbound call volume experience
- Comfortable with selling our services over the phone
- Exceptional communication/interpersonal skills
- Ability to exercise independent judgment and make appropriate decisions
- Ability to organize and manage multiple tasks accurately
- Commitment to company values
- Basic computer skills
- Reliable & punctual attendance
- Fluent ability to speak, read, and write in the English language
- Candidates must successfully pass a drug test and background check
Desired Qualifications
- Service Titan experience
- HVAC, Plumbing, or Electrical experience
- Sales experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.