Customer Service Represenative

Customer Service Representative at GFL Environmental focused on delivering professional customer support via in-person, phone, email, and web channels while assisting outside sales with appointments, tracking, and quotations. Responsibilities include handling and resolving customer questions, processing payments and refunds, entering and maintaining customer data, generating work orders, supporting accounts and contracts, and ensuring adherence to company policies. Requires high school diploma or GED and 1-2 years of call center customer service experience; proficiency with Outlook, Word, Excel, and data entry; strong communication, problem-solving, and organizational skills. The role emphasizes teamwork under the Team Green initiative and delivering sustainable solutions for customers and communities.