Customer Service Represenative
$34,750–$47,250 year
On-site · Toronto, Ontario, Canada
Job Summary
Customer Service Representative at BMO Retail Banking delivers service to customers and prospects, identifies needs, provides guidance on financial solutions, initiates referrals to colleagues, handles transactions, guides customers to digital/self-serve options, engages in needs-based conversations to address banking plans and credit card needs, escalates complex issues to managers, supports branch operations, ensures risk/compliance, may work across multiple channels and branches, and emphasizes personalized service and collaboration with team.
Required Qualifications
- No prior experience necessary
Desired Qualifications
- Post-secondary degree or certification desirable
- No prior experience necessary
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