Customer Service Rep- Temporary
$63,440–$63,440 year
On-siteGoose Creek, South Carolina, United States
Job Summary
Reply to incoming customer calls regarding products, services, and general inquiries while referencing scripts for difficult situations. Manage customer enquiries, provide job progress updates, and handle work scheduling to meet requirements and KPIs. Maintain up-to-date databases with progressing work and client details, utilizing standard technology for all job duties. Keep track of customer accounts, make necessary updates, and provide thorough follow-ups to ensure satisfaction. Participate in individual and team training to maintain current policy and product knowledge. This temporary role supports Lose Design's multi-disciplinary design firm in serving existing clients and expanding services to new ones.
Required Qualifications
- Previous work in a customer-facing position
- High school diploma, G.E.D. or equivalent
- Must have access to reliable transportation
- Previous customer service experience
- Ability to work as a member of a team
Desired Qualifications
- Knowledge of Office Suite preferred
- Self-motivated and team-orientated
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.