Customer Service Rep
$37,440–$37,440 year
On-site · Gary, Indiana, United States
Job Summary
Provide outstanding customer service, handle inquiries promptly and professionally, process customer orders and requests, maintain up-to-date customer records, collaborate with sales and operations to resolve service-related issues, assist with billing inquiries and payments, generate quotes and pricing information, identify upselling opportunities, and support documentation and administrative duties; strong written and verbal communication, active listening, problem-solving, and proficiency with Microsoft Office; CRM familiarity and bilingual ability are assets; role emphasizes delivering great service, supporting a dynamic team, and contributing to customer satisfaction.
Required Qualifications
- Minimum 2 years customer service experience preferred
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