Customer Service Rep

Greet potential members and provide a positive member experience with excellent customer service. Handle front desk duties including polite phone inquiries, information calls and tours, assist with member check-ins, sign-ups, cancellations, and updating member accounts. Resolve member services questions by directing to the Club Manager/Manager in Training/Team Lead as needed. Maintain club neatness and contribute to a welcoming environment while supporting member services. Benefits include health/dental/vision Insurance, various voluntary coverages, HSA, and advancement opportunities. Core behaviors include strong communication, active listening, problem solving, diplomacy, and teamwork.