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Planet Fitness2 weeks ago

Customer Service Rep

$31,616–$31,616 year

On-site · Lakeside, Colorado, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise

Job Summary

Provide excellent customer service to members, prospective members, and guests by greeting and assisting at the front desk, handling inquiries, tours, and member sign-ups/cancellations, updating account information, resolving member services issues, and forwarding complex questions to a supervisor (Club Manager/Manager in Training/Team Lead). Maintain club cleanliness and support team initiatives, with emphasis on delivering a superior member experience and effective communication.

Required Qualifications

  • Strong customer service skills
  • Honesty and good work ethic
  • Basic computer proficiency
  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Ability to lift to 50 lbs. less than 30% of the time
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$32k – $32k / yr

Customer Service Rep · Planet Fitness

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