Planet Fitness - Baseline Fitness logo
Planet Fitness - Baseline FitnessPosted 4 weeks ago

Customer Service Rep

$31,616–$31,616 year

On-siteParker, Colorado, United States

Full TimeEnterprise

Job Summary

Greet potential members, answer phone calls, and conduct tours while assisting with check-ins, sign-ups, cancellations, and account updates. Facilitate member services issues by forwarding them to the Club Manager or Team Lead as needed. Maintain the club's cleanliness and ensure a superior customer experience for all guests. This role includes front desk tasks, requires standing and walking 75% of the shift, and involves lifting up to 50 lbs. less than 30% of the time. The position offers a free membership for the employee and one family member or friend, plus access to the Dollars for Scholars Program and various insurance benefits.

Required Qualifications

  • Honesty and good work ethic
  • Strong customer service skills
  • Basic computer proficiency
  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift to 50 lbs. less than 30% of the time.

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