Customer Service Rep
$31,616–$31,616 year
On-siteParker, Colorado, United States
Job Summary
Greet potential members, answer phone calls, and conduct tours while assisting with check-ins, sign-ups, cancellations, and account updates. Facilitate member services issues by forwarding them to the Club Manager or Team Lead as needed. Maintain the club's cleanliness and ensure a superior customer experience for all guests. This role includes front desk tasks, requires standing and walking 75% of the shift, and involves lifting up to 50 lbs. less than 30% of the time. The position offers a free membership for the employee and one family member or friend, plus access to the Dollars for Scholars Program and various insurance benefits.
Required Qualifications
- Honesty and good work ethic
- Strong customer service skills
- Basic computer proficiency
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift to 50 lbs. less than 30% of the time.
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