Customer Service Rep

Greet potential members, handle front desk tasks including check-ins, new member sign-ups, tours, and account changes, and facilitate member service issues by forwarding them to the Club Manager or Assistant Manager. Maintain the club's cleanliness through daily deep cleaning and continued training during shifts. Communicate and interact with customers and coworkers to exceed their needs, actively listen to solve problems with tact, and recognize situations requiring alternative solutions. Perform 8-hour shifts with a minimum of one hour dedicated to deep cleaning and training. Requires strong customer service skills, basic computer proficiency, and the ability to stand, walk, and talk 75% of the shift while lifting up to 50 lbs less than 30% of the time.