Customer Service Rep

Greet potential members, handle front desk tasks including check-ins, new member sign-ups, tours, and account changes, and facilitate member service issues by forwarding them to management as needed. Maintain club cleanliness through daily deep cleaning and continue training throughout the shift. Communicate with customers and coworkers to exceed their needs, actively listen to solve problems, and apply diplomacy in all interactions. Requires standing and walking 75% of the shift, lifting up to 50 lbs less than 30% of the time, and completing one hour of deep cleaning and one hour of continued training per 8-hour shift.