Customer Service Rep (Pearl City)

Job Summary

Required Qualifications

• •16 years of age or older
• •Ability to comprehend and give correct written instructions
• •Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• •Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• •Must be able to make correct monetary change
• •Verbal, writing, and telephone skills to take and process orders
• •Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• •Ability to enter orders using a computer keyboard or touch screen
• •Ability to operate all equipment
• •Ability to stock ingredients from delivery area to storage, work area, walk-in cooler
• •Ability to prepare product
• •Ability to receive and process telephone orders
• •Ability to take inventory and complete associated paperwork
• •Ability to clean equipment and facility approximately daily
• •Ability to work under stress
• •Ability to deal with people
• •Ability to analyze and compile data
• •Ability to make judgments and decisions
• •Ability to work alone and with others
• •Ability to meet strict quality control standards
• •Ability to direct activities
• •Ability to perform repetitive tasks
• •Ability to work with others
• •Ability to perform tasks from a standing position
• •Ability to walk short distances for short durations
• •Ability to sit at a desk or table for paperwork
• •Ability to lift bulk product deliveries using a hand truck
• •Ability to lift cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
• •Ability to lift cases from floor and stack onto shelves up to 72" high
• •Ability to carry large cans weighing 3 pounds, 7 ounces
• •Ability to carry pizza sauce weighing 30 pounds
• •Ability to carry trays of pizza dough three at a time weighing approximately 12 pounds per tray
• •Ability to push a stack of trays on a dolly requiring up to 7.5 pounds of force
• •Ability to pull trays
• •Ability to navigate stairs or climb a ladder
• •Ability to forward bend at the waist
• •Ability to crouch or squat occasionally
• •Ability to reach above 72" occasionally
• •Ability to reach down to perform tasks such as scooping cornmeal or washing dishes
• •Ability to reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
• •Eye-hand coordination
• •Ability to use one or both hands continuously
• •Ability to shape pizza dough using forearms and wrists
• •Ability to manipulate a pizza peel
• •Ability to perform frequent and/or forceful pinching
• •Ability to grasp cans, the phone, the pizza cutter, pizza peel, and pizza boxes
• •Ability to utilize pencils/pens
• •Ability to utilize computers
• •Ability to utilize telephones
• •Ability to utilize calculators
• •Ability to utilize TDD equipment
• •Ability to utilize a pizza cutter
• •Ability to utilize a pizza peel
• •Near and mid-range vision for most in-store tasks
• •Depth perception
• •Ability to differentiate between hot and cold surfaces
• •Ability to talk and hear on telephone
• •Ability to process merchandise accurately and efficiently