Customer Service Rep (Pahoa Village)

Job Summary

Required Qualifications

• •16 years of age or older
• •Ability to comprehend and give correct written instructions
• •Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• •Ability to add, subtract, multiply, and divide accurately and quickly
• •Must be able to make correct monetary change
• •Verbal, writing, and telephone skills to take and process orders
• •Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• •Ability to enter orders using a computer keyboard or touch screen
• •Ability to differentiate between hot and cold surfaces
• •Depth perception
• •Near and mid-range vision for most in-store tasks
• •Talking and hearing on telephone
• •Ability to direct activities
• •Ability to perform repetitive tasks
• •Ability to work alone and with others
• •Ability to work under stress
• •Ability to meet strict quality control standards
• •Ability to deal with people
• •Ability to analyze and compile data
• •Ability to make judgments and decisions
• •Ability to lift bulk product deliveries using a hand truck
• •Ability to lift cases of ingredients and supplies weighing up to 50 pounds
• •Ability to lift cases from floor and stack onto shelves up to 72 inches high
• •Ability to carry large cans weighing 3 pounds 7 ounces
• •Ability to carry pizza sauce weighing 30 pounds
• •Ability to carry trays of pizza dough weighing approximately 12 pounds per tray
• •Ability to push a stack of trays on a dolly requiring up to 7.5 pounds of force
• •Ability to pull trays
• •Ability to navigate stairs or climb a ladder
• •Ability to forward bend at the waist
• •Ability to reach above 72 inches occasionally
• •Ability to reach down to perform tasks such as scooping cornmeal or washing dishes
• •Ability to reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
• •Eye-hand coordination
• •Ability to use one or both hands continuously
• •Ability to shape pizza dough using forearms and wrists
• •Ability to manipulate a pizza peel
• •Ability to use a rolling cutter
• •Ability to grasp cans, the phone, the pizza cutter, pizza peel, and pizza boxes
• •Ability to utilize pencils/pens
• •Ability to utilize computers
• •Ability to utilize telephones
• •Ability to utilize calculators
• •Ability to utilize TDD equipment