Customer Service Rep III
On-site · Milton, Ontario, Canada or Pointe-Claire, Quebec, Canada
Job Summary
Customer Service Rep III at Medtronic Canada provides front-line support to internal and external customers, handles product-related questions, traces lost shipments, processes orders/registrations, may manage web-based ordering, approves allocations/price adjustments, and supports inventory and stock allocations using EDI to maximize service levels. The role emphasizes communication, problem solving, and coordination with shipping, management, and field staff to ensure accurate orders, returns, credits, and pricing. Requires at least a high school diploma or equivalent and about 4+ years of relevant experience; office/clerical and non-routine tasks are common, with opportunities for guidance and training of others. Salary range noted but not specified in USD here; eligible for a competitive compensation package in a full-time capacity. This position is based in Canada (Pointe-Claire, QC or Milton, ON) with on-site requirements.
Required Qualifications
- Requires minimum of 4 years of relevant experience and high school diploma or equivalent.
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