Customer Service Rep. II
$41,600–$41,600 year
On-site · Indianapolis, Indiana, United States
Indianapolis, Indiana, United StatesOn-siteContract$41,600–$41,600 yearEntry LevelNo RequirementLarge
Type
Contract
Level
Entry Level
Education
No Requirement
Company size
Large
Job Summary
This position involves providing support for investigative sites within the pharmaceutical industry, managing communication and resolving accession holds. Responsibilities include notifying sites and sponsors of laboratory results, tracking metrics, and acting as a liaison between internal and external clients. Applicants must possess strong customer service and organizational skills and be adaptable to various tasks.
Required Qualifications
- Customer service skills
- Self-motivation with strong verbal skills
- Attention to detail and good organizational skills
- Ability to handle multiple tasks and distractions professionally
- Adaptability
- Problem-solving skills
- Team player with the ability to work independently
Desired Qualifications
- Experience in the pharmaceutical industry is an advantage
- Fluency in English and Spanish
Additional Requirements
- The role requires working a Saturday shift at least once a month.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.