Customer Service Rep I
$32,573–$42,848 year
Remote · United States
EXPIREDUnited StatesRemoteFull Time$32,573–$42,848 yearEntry LevelHigh School Or EquivalentLarge
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Large
Job Summary
Customer Service Representative I responds to calls or written correspondence and serves as a direct point of contact for customers, assisting with information in response to various inquiries. Must understand and apply confidentiality and security guidelines, maintain knowledge of reference information, and meet production and quality expectations while handling inquiries and documenting interactions. Strong multi-tasking, verbal and written communication skills are essential.
Required Qualifications
- High School diploma or GED
- Ability to maintain confidential information in compliance with HIPAA regulations
- Excellent data entry skills
- Program training as required
- Demonstrated problem solving skills
- Previous healthcare provider or insurance environment and/or contact center experience (preferred)
- Ability to work flexible schedules (preferred)
This role has closed. Sorce can match you with similar open roles and apply on your behalf.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.