Customer Service Rep
On-site · Baton Rouge, Louisiana, United States
Baton Rouge, Louisiana, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Customer Service Rep provides courteous and prompt service to internal and external customers, prioritizes and addresses requests professionally, and understands how to escalate calls to a supervisor. Responsible for entering call data, initiating outbound calls, and ensuring customer service metrics are met. Identifies opportunities for service improvement.
Required Qualifications
- Courteous service skills
- Ability to address customer requests professionally
- Understanding of when to escalate calls
- Data entry skills
- Ability to initiate outbound calls
- Service and process improvement skills
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