eQ logo
eQ57 months ago

Customer Service Rep

On-site · Baton Rouge, Louisiana, United States

Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Customer Service Rep provides courteous and prompt service to internal and external customers, prioritizes and addresses requests professionally, and understands how to escalate calls to a supervisor. Responsible for entering call data, initiating outbound calls, and ensuring customer service metrics are met. Identifies opportunities for service improvement.

Required Qualifications

  • Courteous service skills
  • Ability to address customer requests professionally
  • Understanding of when to escalate calls
  • Data entry skills
  • Ability to initiate outbound calls
  • Service and process improvement skills
Sorce

Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

eQ

Customer Service Rep

Apply on Sorce