Customer Service Rep
$47,840–$54,080 year
On-site · Hollister, California, United States
Job Summary
Customer Service Rep role focused on handling inbound/outbound calls, resolving billing/scheduling issues, supporting retention and outreach campaigns, and providing admin support to ensure accurate customer accounts and routing documents. Responsibilities include coordinating with the General Manager, Service Center, and delivery teams; managing documentation, reporting, and route paperwork; and assisting with accounts payable and routine office operations. Requires 1–2 years of customer service experience, high school diploma or equivalent, strong phone-based communication, attention to detail, and reliable attendance. Location-based duties are in Hollister, CA, with on-site responsibilities.
Required Qualifications
- High school diploma, GED, or equivalent experience
- 1–2 years of professional customer service experience
- Comfort handling phone-based conversations with customers about service, billing, and scheduling
- Ability to track details accurately across multiple systems and documents
- Reliable attendance and the ability to follow established processes
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