Customer Service Rep(6672) - 115 S Lakeline Blvd Ste 115
On-siteCedar Park, Texas, United States
Job Summary
Operate all equipment, stock ingredients from delivery area to storage, and prepare product while receiving and processing telephone orders. Complete required paperwork, clean equipment and facility daily, and maintain store equipment. Satisfy unhappy customers and analyze data to meet strict quality control standards. Work in a fast-paced environment with temperatures ranging from 32 to 90 degrees, lifting up to 50 pounds and standing for most of the shift. Must be 16 years or older, pass a criminal background check, and work flexible schedules including evenings, weekends, and holidays.
Required Qualifications
- 16 years of age or older
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Must be dependable, punctual, and have a positive attitude
- Must be willing to work a flexible schedule, including evenings, weekends, holidays, and during inclement weather
- Ability to stand, walk, bend, and lift up to 25 pounds throughout the shift
- Must be able to pass a criminal background check
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
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