Customer Service Rep(09575) - 157 Pond Fort Trl, Ste 102
On-siteLake Saint Louis, Missouri, United States
Job Summary
Answer incoming phone calls and assist customers with inquiries regarding their orders. Take and process customer orders accurately, prepare food items including pizzas, and handle cash transactions while maintaining precise records. Provide outstanding service to ensure satisfaction, maintain a clean environment, and collaborate with team members for smooth operations. Multitask in a fast-paced setting, lifting up to 25 lbs as needed, while adhering to all company policies and procedures. Flexible schedule required with availability for weekends and holidays. High school diploma preferred; previous customer service experience is a plus.
Required Qualifications
- Excellent communication skills with the ability to interact professionally with customers
- Strong attention to detail and accuracy in order processing
- Ability to multitask and work efficiently in a fast-paced environment
- Basic computer proficiency for order entry and processing
- Positive attitude and friendly demeanor
- Team player with a willingness to assist colleagues as needed
- Ability to follow directions and adhere to company standards
- Problem-solving skills to address customer concerns effectively
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Flexible schedule with availability to work weekends and holidays
Desired Qualifications
- Previous customer service experience is preferred but not required
- High school diploma or equivalent is preferred
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