Customer Service Rep(09463) - 1339 Sw Gatlin Blvd

Job Summary

Required Qualifications

• •Must be 16 years of age or older
• •Excellent Customer Service Skills
• •Ability to operate store technology
• •Ability to assist store operations
• •Demonstrates ability to maintain food and team member safety
• •Near and mid-range vision for most in-store tasks
• •Depth perception
• •Ability to differentiate between hot and cold surfaces
• •The ability to direct activities
• •The ability to perform repetitive tasks
• •The ability to work alone and with others
• •The ability to work under stress
• •The ability to meet strict quality control standards
• •The ability to deal with people
• •The ability to analyze and compile data
• •The ability to make judgments and decisions
• •Eye-hand coordination
• •Use of hands is continuous during the day
• •Frequently activities require use of one or both hands
• •Shaping pizza dough requires frequent use of forearms and wrists
• •Workers must manipulate a pizza peel when removing pizza from the oven
• •Workers must use a pizza cutter
• •Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
• •Team Members must be able to grasp cans
• •Team Members must be able to grasp the phone
• •Team Members must be able to grasp the pizza cutter
• •Team Members must be able to grasp pizza peel
• •Team Members must be able to grasp pizza boxes
• •Team Members may be required to utilize pencils/pens
• •Team Members may be required to utilize computers
• •Team Members may be required to utilize telephones
• •Team Members may be required to utilize calculators
• •Team Members may be required to utilize hair nets
• •Team Members may be required to utilize aprons
• •Team Members may be required to utilize gloves
• •Team Members may be required to utilize pizza cutter
• •Team Members may be required to utilize pizza peel
• •Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• •In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
• •Sudden changes in temperature in work area and while outside
• •Fumes from food odors
• •Exposure to cornmeal dust
• •Cramped quarters including walk-in cooler
• •Hot surfaces/tools from oven up to 500 degrees or higher
• •Sharp edges and moving mechanical parts
• •Talking and hearing on telephone
• •Standing
• •Walking
• •Sitting
• •Drivers sit in their vehicles while conducting deliveries
• •Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
• •Cases are usually lifted from floor and stacked onto shelves up to 72" high
• •Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
• •Trays of pizza dough are carried two at a time over short distances, and weigh approximately 12 pounds per tray
• •To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push
• •Trays may also be pulled
• •Team members must infrequently navigate stairs or climb a ladder to clean ceiling tiles, wash walls, and occasionally perform maintenance if needed
• •Forward bending at the waist is necessary at the pizza assembly station
• •Forward bending is also present at the front counter and when stocking ingredients
• •Performed occasionally to stock shelves and to clean low areas
• •Reaching is performed continuously; up, down and forward
• •Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves
• •Workers reach down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes
• •Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones