Customer Service Rep(08813) - 558 Caratoke Hwy.

Customer Service Rep at Domino’s Pizza in Moyock, NC. Responsibilities include answering phones and assisting carryout customers politely and knowledgeably, applying customer WOW steps (apologize, give them what they want, and provide something extra), ensuring accuracy of orders, and maintaining a positive image. Responsibilities also include not clearing pizzas before oven, ensuring drivers have appropriate change, restricting on-person money, prohibiting weapons, keeping delivery vehicles neat, not routing early, and enforcing safe delivery practices (CBT) and order confirmation by repeating orders for accuracy with name/address verification. Emphasis on hands-on customer service, menu knowledge, order accuracy, cash handling, and food-safety protocols.