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Domino'sPosted 1 month ago

Customer Service Rep(08683) - 934 S. Harbor Boulevard

On-siteSanta Ana, California, United States

Full TimeEnterprise

Job Summary

Operate all equipment, stock ingredients from delivery areas to storage and walk-in coolers, and prepare products while receiving and processing telephone orders. Take inventory, complete associated paperwork, and clean equipment and the facility daily. Deliver pizzas within a designated area, carrying cases up to 50 pounds and navigating stairs or ladders as needed. Work in varying temperatures ranging from 36 to 90 degrees, handling hot surfaces up to 500 degrees and exposure to food odors and cornmeal dust. Perform repetitive tasks including pushing dollies, bending at the waist, and using hand tools like pizza peel and cutters.

Required Qualifications

  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Ability to add, subtract, multiply, and divide accurately and quickly
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen
  • The ability to direct activities
  • The ability to perform repetitive tasks
  • The ability to work along and with others
  • The ability to work under stress
  • The ability to meet strict quality control standards
  • The ability to deal with people
  • The ability to analyze and compile data
  • The ability to make judgments and decisions
  • Must be able to lift 50 pounds
  • Must be able to carry 30 pounds
  • Must be able to carry 12 pounds
  • Must be able to push a stack of trays weighing up to 7.5 pounds
  • Must be able to climb a ladder
  • Must be able to navigate five or more flights of stairs
  • Must be able to forward bend at the waist
  • Must be able to reach above 72"
  • Must be able to reach down
  • Must be able to reach forward
  • Eye-hand coordination is essential
  • Must be able to grasp cans
  • Must be able to grasp the phone
  • Must be able to grasp the pizza cutter
  • Must be able to grasp the pizza peel
  • Must be able to grasp pizza boxes
  • Must be able to use a pencil or pen
  • Must be able to use a computer
  • Must be able to use a telephone
  • Must be able to use a calculator
  • Must be able to use TDD equipment
  • Must be able to use a pizza cutter
  • Must be able to use a pizza peel
  • Must be able to shape pizza dough
  • Must be able to manipulate a pizza peel
  • Must be able to use a rolling cutter
  • Must be able to pinch cardboard pizza boxes
  • Must be able to remove a pizza from the oven
  • Must be able to turn on/off oven controls
  • Must be able to change prices on signs
  • Must be able to wash walls
  • Must be able to perform maintenance
  • Must be able to scoop cornmeal from a plastic barrel
  • Must be able to wash dishes
  • Must be able to obtain topping ingredients
  • Must be able to clean work surfaces
  • Must be able to answer phones
  • Must be able to stock shelves
  • Must be able to clean low areas
  • Must be able to navigate stairs
  • Must be able to climb stairs
  • Must be able to travel between the store and the delivery vehicle
  • Must be able to travel from the delivery vehicle to the customer's location
  • Must be able to drive
  • Must be able to make several deliveries per shift
  • Must be able to carry pizzas
  • Must be able to carry sides
  • Must be able to carry beverages
  • Must be able to perform walking duties
  • Must be able to perform climbing duties
  • Must be able to unload bulk product deliveries using a hand truck
  • Must be able to stack cases of ingredients and supplies onto shelves up to 72 inches high
  • Must be able to lift cases of ingredients and supplies weighing up to 50 pounds
  • Must be able to carry large cans weighing 3 pounds 7 ounces
  • Must be able to carry pizza sauce weighing 30 pounds
  • Must be able to carry trays of pizza dough weighing approximately 12 pounds per tray
  • Must be able to push trays which are placed on dollies
  • Must be able to pull trays
  • Must be able to differentiate between hot and cold surfaces
  • Must be able to operate all equipment
  • Must be able to stock ingredients from delivery area to storage, work area, walk-in cooler
  • Must be able to prepare product
  • Must be able to receive and process telephone orders
  • Must be able to take inventory and complete associated paperwork
  • Must be able to clean equipment and facility approximately daily
  • Must be able to talk and hear on the telephone
  • Must have near and mid-range vision for most in-store tasks
  • Must have depth perception
  • Must be able to work in varying and sometimes adverse weather conditions
  • Must be able to work in in-store temperatures ranging from 36 degrees to 90 degrees and above
  • Must be able to work with sudden changes in temperature
  • Must be able to work with fumes from food odors
  • Must be able to work with exposure to cornmeal dust
  • Must be able to work in cramped quarters including walk-in cooler
  • Must be able to work with hot surfaces/tools from over up to 500 degrees or higher
  • Must be able to work with sharp edges and moving mechanical parts

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