Customer Service Rep(08669) - 8450 E. Iliff ave.
On-site · Denver, Colorado, United States
Job Summary
Customer Service Representative at Domino's Pizza in Denver, CO: the role involves answering phones or assisting carryout customers politely and knowledgeably about the menu, delivering courteous service, and applying WOW steps (Apologize, Give them what they want, give them something extra). Responsibilities include ensuring orders are accurate by confirming name and address, counting toppings as required, adhering to food-safety and procedural guidelines (e.g., hands-washing, proper pizza assembly), and following delivery and cash-handling rules. The position emphasizes maintaining a professional image, completing Safe Delivery CBT, and providing a positive customer experience consistent with Domino's service standards.
Required Qualifications
- Minimum expectations include: answering phones or assisting carryout customers politely and knowledgeably of the menu; demonstrating customer WOW steps; counting pepperoni and ham on every order; following proper pizza assembly and delivery procedures; completing Safe Delivery CBT; ensuring order accuracy through repetition and address verification; maintaining professional image; hands should be washed prior to making products; compliance with EEO guidelines.
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