Customer Service Rep(08380) - 6986 El Camino Real

Job Summary

Required Qualifications

• •Ability to comprehend and give correct written instructions
• •Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• •Ability to add, subtract, multiply, and divide accurately and quickly
• •Must be able to make correct monetary change
• •Verbal, writing, and telephone skills to take and process orders
• •Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• •Ability to enter orders using a computer keyboard or touch screen
• •The ability to direct activities
• •The ability to perform repetitive tasks
• •The ability to work along and with others
• •The ability to work under stress
• •The ability to meet strict quality control standards
• •The ability to deal with people
• •The ability to analyze and compile data
• •The ability to make judgments and decisions
• •Must be able to lift 50 pounds
• •Must be able to carry 30 pounds
• •Must be able to carry 12 pounds
• •Must be able to push a stack of trays weighing up to 7.5 pounds
• •Must be able to climb a ladder
• •Must be able to navigate five or more flights of stairs
• •Must be able to forward bend at the waist
• •Must be able to reach above 72"
• •Must be able to reach down
• •Must be able to reach forward
• •Must be able to use hands continuously
• •Must be able to use one or both hands
• •Must be able to shape pizza dough
• •Must be able to use forearms and wrists
• •Must be able to pinch
• •Must be able to grasp cans
• •Must be able to grasp the phone
• •Must be able to grasp the pizza cutter
• •Must be able to grasp the pizza peel
• •Must be able to grasp pizza boxes
• •Must be able to use pencils/pens
• •Must be able to use computers
• •Must be able to use telephones
• •Must be able to use calculators
• •Must be able to use TDD equipment
• •Must be able to use a pizza cutter
• •Must be able to use a pizza peel
• •Must be able to operate all equipment
• •Must be able to stock ingredients from delivery area to storage, work area, walk-in cooler
• •Must be able to prepare product
• •Must be able to receive and process telephone orders
• •Must be able to take inventory and complete associated paperwork
• •Must be able to clean equipment and facility approximately daily
• •Must be able to drive
• •Must be able to push
• •Must be able to pull
• •Must be able to climb
• •Must be able to stoop
• •Must be able to bend
• •Must be able to reach
• •Must be able to perform hand tasks
• •Must be able to work in varying and sometimes adverse weather conditions
• •Must be able to work in in-store temperatures ranging from 36 degrees to 90 degrees and above
• •Must be able to handle sudden changes in temperature
• •Must be able to handle fumes from food odors
• •Must be able to handle exposure to cornmeal dust
• •Must be able to work in cramped quarters including walk-in cooler
• •Must be able to handle hot surfaces/tools up to 500 degrees or higher
• •Must be able to handle sharp edges and moving mechanical parts
• •Must be able to talk and hear on the telephone
• •Must have near and mid-range vision for most in-store tasks
• •Must have depth perception
• •Must be able to differentiate between hot and cold surfaces
• •Must be able to stand
• •Must be able to walk
• •Must be able to sit
• •Must be able to carry
• •Must be able to lift
• •Must be able to deliver pizzas within a designated delivery area
• •Must be able to make several deliveries per shift
• •Must be able to travel between the store and the delivery vehicle
• •Must be able to travel from the delivery vehicle to the customer's location
• •Must be able to unload bulk product deliveries using a hand truck
• •Must be able to stack cases onto shelves up to 72" high
• •Must be able to lift cases from the floor
• •Must be able to carry large cans weighing 3 pounds 7 ounces
• •Must be able to carry pizza sauce weighing 30 pounds
• •Must be able to carry trays of pizza dough weighing approximately 12 pounds per tray
• •Must be able to carry pizzas, sides, and beverages
• •Must be able to navigate stairs
• •Must be able to climb a ladder to change prices on signs
• •Must be able to wash walls
• •Must be able to perform maintenance
• •Must be able to turn on/off oven controls
• •Must be able to change prices on signs
• •Must be able to lift and lower objects to and from shelves
• •Must be able to scoop cornmeal from a plastic barrel
• •Must be able to wash dishes
• •Must be able to obtain topping ingredients
• •Must be able to clean work surfaces
• •Must be able to answer phones
• •Must be able to remove a pizza from the oven
• •Must be able to use the rolling cutter
• •Must be able to assemble cardboard pizza boxes
• •Must be able to manipulate a pizza peel
• •Must be able to use a calculator