Customer Service Rep(08100) - 13302 Century Blvd

Job Summary

Required Qualifications

• •Ability to comprehend and give correct written instructions
• •Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• •Ability to add, subtract, multiply, and divide accurately and quickly
• •Must be able to make correct monetary change
• •Verbal, writing, and telephone skills to take and process orders
• •Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• •Ability to enter orders using a computer keyboard or touch screen
• •Ability to direct activities
• •Ability to perform repetitive tasks
• •Ability to work along and with others
• •Ability to work under stress
• •Ability to meet strict quality control standards
• •Ability to deal with people
• •Ability to analyze and compile data
• •Ability to make judgments and decisions
• •Ability to navigate stairs or climb a ladder
• •Ability to perform forward bending at the waist
• •Ability to reach above 72 inches occasionally
• •Ability to reach down to perform tasks such as scooping cornmeal or washing dishes
• •Ability to reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
• •Eye-hand coordination
• •Ability to use hands continuously during the day
• •Ability to shape pizza dough requiring frequent and forceful use of forearms and wrists
• •Ability to manipulate a pizza peel
• •Ability to use a rolling cutter
• •Ability to grasp cans, the phone, the pizza cutter, pizza peel, and pizza boxes
• •Ability to utilize pencils/pens
• •Ability to utilize computers
• •Ability to utilize telephones
• •Ability to utilize calculators
• •Ability to utilize TDD equipment
• •Ability to utilize a pizza cutter
• •Ability to utilize a pizza peel
• •Ability to push a stack of trays on a dolly requiring up to 7.5 pounds of force
• •Ability to pull trays
• •Ability to navigate five or more flights of stairs
• •Ability to unload bulk product deliveries using a hand truck
• •Ability to lift cases of ingredients and supplies weighing up to 50 pounds
• •Ability to stack cases onto shelves up to 72 inches high
• •Ability to carry large cans weighing 3 pounds 7 ounces
• •Ability to carry pizza sauce weighing 30 pounds
• •Ability to carry trays of pizza dough weighing approximately 12 pounds per tray
• •Ability to carry pizzas, sides, and beverages during delivery
• •Ability to climb a ladder to change prices on signs, wash walls, or perform maintenance
• •Ability to perform forward bending at the waist for approximately 40-45 seconds at a time
• •Ability to perform occasional crouching or squatting to stock shelves and clean low areas
• •Ability to reach up, down, and forward continuously
• •Ability to turn on/off oven controls
• •Ability to lift and lower objects to and from shelves
• •Ability to scoop cornmeal from a plastic barrel
• •Ability to wash dishes
• •Ability to obtain topping ingredients
• •Ability to clean work surfaces
• •Ability to answer phones
• •Ability to remove a pizza from the oven using a pizza peel
• •Ability to use the rolling cutter
• •Ability to grasp the phone
• •Ability to grasp the pizza cutter
• •Ability to grasp the pizza peel
• •Ability to grasp pizza boxes
• •Ability to make several deliveries per shift
• •Ability to travel between the store and the delivery vehicle
• •Ability to travel from the delivery vehicle to the customer's location
• •Ability to operate all equipment
• •Ability to stock ingredients from delivery area to storage, work area, walk-in cooler
• •Ability to prepare product
• •Ability to receive and process telephone orders
• •Ability to take inventory and complete associated paperwork
• •Ability to clean equipment and facility approximately daily
• •Ability to differentiate between hot and cold surfaces
• •Near and mid-range vision for most in-store tasks
• •Depth perception
• •Ability to talk and hear on the telephone