Customer Service Rep(07722) - 346 EUCLID AVE

Job Summary

Required Qualifications

• •Ability to comprehend and give correct written instructions
• •Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• •Ability to add, subtract, multiply, and divide accurately and quickly
• •Ability to make correct monetary change
• •Verbal, writing, and telephone skills to take and process orders
• •Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• •Ability to enter orders using a computer keyboard or touch screen
• •Ability to direct activities
• •Ability to perform repetitive tasks
• •Ability to work along and with others
• •Ability to work under stress
• •Ability to meet strict quality control standards
• •Ability to deal with people
• •Ability to analyze and compile data
• •Ability to make judgments and decisions
• •Ability to differentiate between hot and cold surfaces
• •Ability to navigate stairs or climb a ladder
• •Ability to push a stack of trays on a dolly requiring up to 7.5 pounds of force
• •Ability to pull trays
• •Ability to climb a ladder to change prices on signs, wash walls, or perform maintenance
• •Ability to navigate five or more flights of stairs
• •Ability to forward bend at the waist
• •Ability to crouch or squat occasionally
• •Ability to reach above 72 inches
• •Ability to reach down to perform tasks such as scooping cornmeal or washing dishes
• •Ability to reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
• •Eye-hand coordination
• •Ability to use hands continuously
• •Ability to use one or both hands
• •Ability to shape pizza dough using forearms and wrists
• •Ability to manipulate a pizza peel
• •Ability to use a rolling cutter
• •Ability to pinch cardboard pizza boxes
• •Ability to grasp cans, the phone, the pizza cutter, pizza peel, and pizza boxes
• •Ability to utilize pencils/pens
• •Ability to utilize computers
• •Ability to utilize telephones
• •Ability to utilize calculators
• •Ability to utilize TDD equipment
• •Ability to utilize a pizza cutter
• •Ability to utilize a pizza peel
• •Ability to operate all equipment
• •Ability to stock ingredients from delivery area to storage, work area, walk-in cooler
• •Ability to prepare product
• •Ability to receive and process telephone orders
• •Ability to take inventory and complete associated paperwork
• •Ability to clean equipment and facility approximately daily
• •Ability to remove trash and perform other outside tasks
• •Ability to work in varying and sometimes adverse weather conditions
• •Ability to work in in-store temperatures ranging from 36 degrees to 90 degrees and above
• •Ability to work with sudden changes in temperature
• •Ability to work with fumes from food odors
• •Ability to work with cornmeal dust
• •Ability to work in cramped quarters including walk-in cooler
• •Ability to work with hot surfaces/tools up to 500 degrees or higher
• •Ability to work with sharp edges and moving mechanical parts
• •Ability to talk and hear on the telephone
• •Ability to have near and mid-range vision for most in-store tasks
• •Ability to have depth perception
• •Ability to deliver pizzas within a designated delivery area
• •Ability to travel between the store and the delivery vehicle and from the delivery vehicle to the customer's location
• •Ability to unload bulk product deliveries using a hand truck
• •Ability to lift cases of ingredients and supplies weighing up to 50 pounds
• •Ability to lift cases from floor and stack onto shelves up to 72 inches high
• •Ability to carry large cans weighing 3 pounds, 7 ounces
• •Ability to carry pizza sauce weighing 30 pounds
• •Ability to carry trays of pizza dough three at a time
• •Ability to carry pizzas, sides, and beverages
• •Ability to climb stairs
• •Ability to push trays placed on dollies
• •Ability to pull trays
• •Ability to navigate five or more flights of stairs during delivery