Customer Service Rep(07598) - City Center, Eagle Mountain
On-siteEagle Mountain, Utah, United States
Job Summary
Receive and process telephone and in-person orders, prepare pizza products, and stock ingredients from the delivery area to storage and walk-in coolers. Operate all equipment, take inventory, and complete associated paperwork while maintaining daily cleaning of the facility and equipment. Perform repetitive tasks including lifting up to 50-pound cases, carrying pizza dough trays, and pushing dollies, working primarily from a standing position with occasional sitting for paperwork. Work under varying weather conditions and temperature extremes, utilizing motor coordination to make precise movements with speed.
Required Qualifications
- 16 years of age or older
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Ability to direct activities
- Ability to perform repetitive tasks
- Ability to work alone and with others
- Ability to work under stress
- Ability to meet strict quality control standards
- Ability to deal with people
- Ability to analyze and compile data
- Ability to make judgments and decisions
- Ability to lift cases of ingredients and supplies weighing up to 50 pounds
- Ability to lift cases from floor and stack onto shelves up to 72 inches high
- Ability to carry large cans weighing 3 pounds 7 ounces
- Ability to carry pizza sauce weighing 30 pounds
- Ability to carry trays of pizza dough weighing approximately 12 pounds per tray
- Ability to push a stack of trays on a dolly requiring up to 7.5 pounds of force
- Ability to navigate stairs or climb a ladder
- Forward bending at the waist
- Ability to reach above 72 inches
- Eye-hand coordination
- Ability to use one or both hands continuously
- Ability to shape pizza dough with frequent and forceful use of forearms and wrists
- Ability to manipulate a pizza peel
- Ability to use a pizza cutter
- Ability to grasp cans, the phone, the pizza cutter, pizza peel, and pizza boxes
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Ability to talk and hear on telephone
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