Customer Service Rep(07548) - 1240 E. Deuce of Clubs
On-siteShow Low, Arizona, United States
Job Summary
Receive and process telephone and in-person orders while operating all store equipment. Stock ingredients from the delivery area to storage, walk-in cooler, and work surfaces. Prepare product, take inventory, and complete associated paperwork. Clean equipment and facility daily. Handle bulk product deliveries, unload hand trucks, and lift cases weighing up to 50 pounds. Carry large cans, pizza sauce, and trays of dough. Perform repetitive tasks including shaping dough, using a pizza cutter, and manipulating a pizza peel. Work in varying temperatures ranging from 36 to 90 degrees and expose yourself to fumes, dust, and hot surfaces.
Required Qualifications
- 16 years of age or older
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Ability to direct activities
- Ability to perform repetitive tasks
- Ability to work alone and with others
- Ability to work under stress
- Ability to meet strict quality control standards
- Ability to deal with people
- Ability to analyze and compile data
- Ability to make judgments and decisions
- Ability to stand
- Ability to walk short distances for short durations
- Ability to sit
- Ability to lift bulk product deliveries using a hand truck
- Ability to lift cases of ingredients and supplies weighing up to 50 pounds
- Ability to carry large cans weighing 3 pounds, 7 ounces
- Ability to carry pizza sauce weighing 30 pounds
- Ability to carry trays of pizza dough weighing approximately 12 pounds per tray
- Ability to push a stack of trays on a dolly requiring up to 7.5 pounds of force
- Ability to pull trays
- Ability to navigate stairs or climb a ladder
- Ability to stoop and bend forward at the waist
- Ability to crouch and squat
- Ability to reach above 72 inches
- Ability to reach down
- Ability to reach forward
- Eye-hand coordination
- Ability to use one or both hands continuously
- Ability to shape pizza dough with frequent and forceful use of forearms and wrists
- Ability to manipulate a pizza peel
- Ability to pinch frequently and/or forcefully
- Ability to grasp cans, the phone, the pizza cutter, pizza boxes, and pizza peel
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Talking and hearing on telephone
- Ability to use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
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