Customer Service Rep(07424) - 1310 Wesley Chapel Road

Respond to customer inquiries via phone, email, and chat, resolving issues and escalating complex cases to supervisors as needed. Maintain accurate records of all interactions in the CRM system and adhere to strict compliance guidelines regarding data privacy. Complete daily performance metrics tracking and participate in weekly team meetings to discuss service trends and product updates. This role supports the customer success team at a company serving the local community, with a focus on delivering timely and empathetic support to clients.