Customer Service Rep(07407) - 1038 Grass Valley Road
On-siteWinnemucca, Nevada, United States
Job Summary
Receive and process telephone and in-person orders, prepare pizza products, and stock ingredients from the delivery area to storage and the walk-in cooler. Operate all store equipment, take inventory, and complete associated paperwork while maintaining daily cleaning of the facility and equipment. Handle bulk product deliveries, unload cases using a hand truck, and carry large cans, pizza dough trays, and sauce from storage to the front of the store. Perform repetitive tasks including shaping dough, using a pizza cutter and peel, and manipulating boxes with precise eye-hand coordination. Work primarily in a standing position under varying temperatures, with occasional climbing or stooping as needed.
Required Qualifications
- 16 years of age or older
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
- Standing
- Walking
- Sitting
- Lifting bulk product deliveries weighing up to 50 pounds
- Carrying large cans weighing 3 pounds, 7 ounces
- Carrying pizza sauce weighing 30 pounds
- Carrying trays of pizza dough weighing approximately 12 pounds per tray
- Pushing a stack of trays on a dolly requiring up to 7.5 pounds of force
- Climbing stairs or a ladder
- Stooping/bending at the waist
- Crouching/squatting
- Reaching above 72 inches
- Eye-hand coordination
- Use of hands continuously
- Frequent and/or forceful use of forearms and wrists
- Manipulation of a pizza peel
- Frequent and/or forceful pinching
- Grasping cans, the phone, the pizza cutter, and pizza boxes
- Use of pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
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