Customer Service Rep (07341)
On-site · Shelley, Idaho, United States
Job Summary
Customer Service Rep at a Domino's franchise. Be the friendly face and voice for customers, handling inquiries, processing orders, handling returns/exchanges, and documenting interactions in the CRM. Responsibilities include resolving complaints with a positive attitude, coordinating between departments to meet customer needs, maintaining product knowledge, contributing to the team playbook, and supporting performance goals through clear, effective communication. Requires strong interpersonal skills, problem-solving abilities, tech-savviness with computer systems, experience with CRM software, multitasking in a fast-paced environment, and attention to detail. High school diploma or equivalent is listed; experience in customer service is desirable. The role emphasizes empathy, professionalism, and teamwork within an in-person restaurant setting.
Required Qualifications
- High school diploma or equivalent
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