Customer Service Rep(07277) - 2701 Woodruff Rd
On-siteSimpsonville, South Carolina, United States
Job Summary
Receive and process telephone and in-person orders while operating all equipment. Stock ingredients from the delivery area to storage, walk-in cooler, and work surfaces. Prepare products, take inventory, and complete associated paperwork. Clean equipment and facility daily. Make correct monetary change and enter orders using a computer keyboard or touch screen. Lift and stack cases weighing up to 50 pounds and carry trays of pizza dough. Perform repetitive tasks including shaping dough, using a pizza cutter, and pushing trays on dollies. Work standing or sitting, bending, reaching, and climbing stairs occasionally. Handle adverse weather conditions and varying temperatures. Orientation and training provided on the job.
Required Qualifications
- 18 years of age or older
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions
- Standing
- Walking for short distances for short durations
- Lifting bulk product deliveries using a hand truck
- Cases of ingredients and supplies weighing up to 50 pounds
- Cases stacked onto shelves up to 72 inches high
- Carrying large cans weighing 3 pounds, 7 ounces
- Carrying pizza sauce weighing 30 pounds
- Carrying trays of pizza dough weighing approximately 12 pounds per tray
- Pushing trays which are placed on dollies requiring a force of up to 7.5 pounds
- Pulling trays
- Climbing stairs or a ladder
- Stooping/bending at the pizza assembly station
- Forward bending at the front counter and when stocking ingredients
- Crouching/squatting to stock shelves and to clean low areas
- Reaching above 72 inches occasionally
- Reaching down to perform tasks such as scooping cornmeal or washing dishes
- Reaching forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
- Eye-hand coordination
- Use of hands continuously during the day
- Shaping pizza dough using forearms and wrists
- Manipulating a pizza peel
- Frequent and/or forceful pinching in the assembly of cardboard pizza boxes
- Grasping cans, the phone, the pizza cutter and pizza peel, and pizza boxes
- Utilizing pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
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