Customer Service Rep(06644) - 4319 Kingwood Drive
On-siteKingwood, West Virginia, United States
Kingwood, West Virginia, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Operate all equipment, stock ingredients from delivery areas to storage and walk-in coolers, and prepare products. Receive and process telephone orders while communicating verbally with customers and co-workers to handle in-person transactions. Clean equipment and facility daily, take inventory, and complete associated paperwork. Perform repetitive tasks under varying weather conditions and extreme temperatures, including lifting up to 50 pounds and carrying large cans. Utilize computers, telephones, and calculators to add, subtract, multiply, and divide accurately.
Required Qualifications
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
- Standing position for most tasks
- Walking on ceramic tile and linoleum surfaces
- Lifting bulk product deliveries weighing up to 50 pounds
- Carrying large cans weighing 3 pounds, 7 ounces
- Carrying pizza sauce weighing 30 pounds
- Carrying trays of pizza dough weighing approximately 12 pounds per tray
- Pushing stacks of trays requiring up to 7.5 pounds of force
- Pulling trays
- Infrequent climbing of stairs or ladders
- Forward bending at the waist
- Crouching/squatting occasionally
- Reaching above 72 inches
- Reaching down to perform tasks
- Reaching forward
- Eye-hand coordination
- Continuous use of hands
- Use of forearms and wrists
- Manipulation of a pizza peel
- Use of a rolling cutter
- Grasping cans, the phone, the pizza cutter, pizza peel, and pizza boxes
- Use of pencils/pens
- Use of computers
- Use of telephones
- Use of calculators
- Use of TDD equipment
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