Customer Service Rep(06397) - 410 N Hwy 175 N
On-siteSeagoville, Texas, United States
Seagoville, Texas, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Receive and process telephone and in-person orders while operating all store equipment. Stock ingredients from the delivery area to storage, work areas, and walk-in coolers. Prepare pizza products and take inventory, completing associated paperwork. Clean equipment and facilities daily. Handle bulk product deliveries up to 50 pounds using a hand truck and carry large cans and pizza trays. Perform repetitive tasks including shaping dough, using a pizza cutter, and reaching for items up to 72 inches. Work under varying temperatures and weather conditions while maintaining strict quality control standards.
Required Qualifications
- 16 years of age or older
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Ability to direct activities
- Ability to perform repetitive tasks
- Ability to work alone and with others
- Ability to work under stress
- Ability to meet strict quality control standards
- Ability to deal with people
- Ability to analyze and compile data
- Ability to make judgements and decisions
- Standing position capability
- Walking capability for short distances for short durations
- Sitting capability for paperwork completion
- Ability to lift bulk product deliveries using a hand truck
- Ability to lift cases of ingredients and supplies weighing up to 50 pounds
- Ability to carry large cans weighing 3 pounds, 7 ounces
- Ability to carry pizza sauce weighing 30 pounds
- Ability to carry trays of pizza dough weighing approximately 12 pounds per tray
- Ability to push and pull stacks of trays on a dolly
- Ability to navigate stairs or climb a ladder
- Ability to forward bend at the waist
- Ability to crouch and squat
- Ability to reach above 72 inches
- Ability to reach down to perform tasks
- Ability to reach forward
- Eye-hand coordination
- Continuous use of hands
- Ability to shape pizza dough
- Ability to manipulate a pizza peel
- Ability to grasp cans, the phone, the pizza cutter, and pizza boxes
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Talking and hearing on telephone
- Ability to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
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