Customer Service Rep(06148) - 310 Kimball Crossing Dr
On-siteKimball, Tennessee, United States
Job Summary
Receive and process telephone and in-person orders while operating all store equipment. Stock ingredients from delivery areas to storage, walk-in coolers, and front counters. Prepare product, take inventory, and complete associated paperwork. Clean equipment and facilities daily. Handle bulk product deliveries, unload cases using a hand truck, and carry large items weighing up to 50 pounds. Perform repetitive tasks including shaping dough, using a pizza cutter, and manipulating a pizza peel. Work in varying temperatures ranging from 36 to 90 degrees, handle hot surfaces up to 500 degrees, and navigate cramped quarters.
Required Qualifications
- 16 years of age or older
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Ability to direct activities
- Ability to perform repetitive tasks
- Ability to work alone and with others
- Ability to work under stress
- Ability to meet strict quality control standards
- Ability to deal with people
- Ability to analyze and compile data
- Ability to make judgments and decisions
- Ability to lift bulk product deliveries weighing up to 50 pounds
- Ability to carry large cans weighing 3 pounds, 7 ounces
- Ability to carry pizza sauce weighing 30 pounds
- Ability to carry trays of pizza dough weighing approximately 12 pounds per tray
- Ability to push a stack of trays on a dolly requiring up to 7.5 pounds of force
- Ability to navigate stairs or climb a ladder
- Ability to forward bend at the waist
- Ability to crouch or squat
- Ability to reach above 72 inches
- Ability to reach down to perform tasks such as scooping cornmeal or washing dishes
- Ability to grasp cans, the phone, the pizza cutter, and pizza boxes
- Ability to use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
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