Customer Service Rep(05693) - 113 N Earle St PT

Job Summary

Required Qualifications

• •18 years of age or older
• •Ability to comprehend and give correct written instructions
• •Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• •Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• •Must be able to make correct monetary change
• •Verbal, writing, and telephone skills to take and process orders
• •Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• •Ability to enter orders using a computer keyboard or touch screen
• •Ability to direct activities
• •Ability to perform repetitive tasks
• •Ability to work alone and with others
• •Ability to work under stress
• •Ability to meet strict quality control standards
• •Ability to deal with people
• •Ability to analyze and compile data
• •Ability to make judgements and decisions
• •Near and mid-range vision for most in-store tasks
• •Depth perception
• •Ability to differentiate between hot and cold surfaces
• •Standing
• •Walking for short distances for short durations
• •Sitting
• •Lifting bulk product deliveries weighing up to 50 pounds with dimensions of up to 3' x 1.5'
• •Cases usually lifted from floor and stacked onto shelves up to 72" high
• •Carrying large cans weighing 3 pounds, 7 ounces
• •Occasionally carrying pizza sauce weighing 30 pounds
• •Carrying trays of pizza dough three at a time weighing approximately 12 pounds per tray
• •Pushing a stack of trays on a dolly requiring a force of up to 7.5 pounds
• •Trays may also be pulled
• •Climbing stairs or a ladder
• •Stooping/bending at the waist for approximately 30 - 45 seconds at one time, repeated continuously during the day
• •Crouching/squatting occasionally
• •Reaching above 72" occasionally
• •Reaching down to perform tasks such as scooping cornmeal or washing dishes
• •Reaching forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
• •Eye-hand coordination
• •Continuous use of hands
• •Frequent and forceful use of forearms and wrists
• •Manipulating a pizza peel
• •Frequent and/or forceful pinching
• •Ability to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
• •Use of pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel