Customer Service Rep(05626) - 5600 Augusta Road PT
On-siteGreenville, South Carolina, United States
Job Summary
Receive and process telephone and in-person orders while operating all equipment and preparing product. Stock ingredients from the delivery area to storage, walk-in cooler, and work surfaces. Take inventory, complete associated paperwork, and clean equipment and the facility daily. Make correct monetary change, add, subtract, multiply, and divide accurately, and enter orders using a computer keyboard or touch screen. Lift up to 50 pounds, carry large cans and pizza sauce, and push or pull stacked trays. Work under varying temperatures, fumes, and adverse weather conditions while maintaining strict quality control standards.
Required Qualifications
- 18 years of age or older
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions
- Standing
- Walking for short distances for short durations
- Sitting for paperwork completion
- Lifting bulk product deliveries using a hand truck
- Cases of ingredients and supplies weighing up to 50 pounds
- Cases stacked onto shelves up to 72 inches high
- Carrying large cans weighing 3 pounds, 7 ounces
- Carrying pizza sauce weighing 30 pounds
- Carrying trays of pizza dough weighing approximately 12 pounds per tray
- Pushing trays on dollies requiring up to 7.5 pounds of force
- Pulling trays
- Climbing stairs or a ladder
- Stooping and bending at the waist
- Crouching and squatting
- Reaching above 72 inches
- Eye-hand coordination
- Continuous use of hands
- Shaping pizza dough
- Manipulating a pizza peel
- Frequent and/or forceful pinching
- Grasping cans, the phone, the pizza cutter, and pizza boxes
- Use of pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
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