Customer Service Rep(05524) - 1570 Freeway Dr.
On-site · Reidsville, North Carolina, United States
Job Summary
Customer Service Representative at a Domino’s Pizza store, handling in-store customer interactions, taking and processing telephone and in-person orders, maintaining inventory, and performing standard food-service tasks. The role emphasizes strong verbal and written communication, basic math for cash handling, ability to operate point-of-sale and touchscreen systems, multi-tasking in a fast-paced store environment, and willingness to work either part-time or full-time schedules. Training provided on the job, with opportunities for advancement within the store and franchise chain.
Required Qualifications
- Must be 16 years of age or older
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler
- Prepare product
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility approximately daily
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
- In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
- Sensing: talking and hearing on telephone; near and mid-range vision
- Temperaments: ability to work with others, under stress, meet quality control standards
- Physical requirements including standing, walking, lifting up to 50 pounds, climbing stairs
- Team members must be able to grasp tools and utensils used in food preparation
- Shaping dough and using pizza-related equipment
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