Customer Service Rep(05397) - 105 S Dixieland St #D
On-siteLowell, Arkansas, United States
Job Summary
Receive and process telephone and in-person orders while operating all store equipment. Stock ingredients from the delivery area to storage and walk-in coolers, prepare product, and make and label boxes. Clean equipment and the facility daily. Handle bulk product deliveries weighing up to 50 pounds, unload using a hand truck, and stack cases onto shelves up to 72 inches high. Carry large cans, pizza sauce, and trays of dough over short distances. Perform repetitive tasks including shaping dough, manipulating a pizza peel, and using a rolling cutter. Work in varying temperatures ranging from 36 to 90 degrees and handle hot surfaces up to 500 degrees. Make and label boxes.
Required Qualifications
- 18 years of age or older
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
- Standing
- Walking for short distances for short durations
- Sitting
- Lifting bulk product deliveries using a hand truck
- Lifting cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
- Carrying large cans weighing 3 pounds, 7 ounces
- Carrying pizza sauce weighing 30 pounds
- Carrying trays of pizza dough three at a time weighing approximately 12 pounds per tray
- Pushing trays which are placed on dollies requiring a force of up to 7.5 pounds
- Pulling trays
- Climbing stairs or a ladder to change prices on signs, wash walls and perform maintenance
- Forward bending at the waist
- Crouching or squatting occasionally to stock shelves and to clean low areas
- Reaching up, down and forward
- Reaching above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves
- Reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes
- Reaching forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
- Eye-hand coordination
- Use of hands continuously during the day
- Shaping pizza dough requiring frequent and forceful use of forearms and wrists
- Manipulating a pizza peel when removing pizza from the oven, and when using the rolling cutter
- Frequent and/or forceful pinching in the assembly of cardboard pizza boxes
- Grasping cans, the phone, the pizza cutter and pizza peel, and pizza boxes
- Utilizing pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.