Customer Service Rep (05045) - 3112 Cleveland Ave Unit 3
On-siteFort Myers, Florida, United States
EXPIREDFort Myers, Florida, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Take telephone and in-person orders, handle cash transactions, and process payments while upselling menu items. Prepare high-quality pizzas, manage food and portion control, and maintain hygiene and food safety standards throughout the kitchen. Operate all equipment, stock ingredients from the delivery area to storage, and clean the facility daily. Perform general cleaning duties, manage inventory, and complete associated paperwork. Handle bulk product deliveries, lift up to 50 pounds, and move trays using dollies. Work under varying conditions including temperature extremes and adverse weather for outside tasks.
Required Qualifications
- Friendly, positive attitude
- Great customer service skills
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers
- Ability to add, subtract, multiply, and divide accurately and quickly
- Ability to make correct monetary change
- Verbal, writing, and telephone skills
- Motor coordination between eyes and hands/fingers
- Ability to enter orders using a computer keyboard or touch screen
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Ability to direct activities
- Ability to perform repetitive tasks
- Ability to work alone and with others
- Ability to work under stress
- Ability to meet strict quality control standards
- Ability to deal with people
- Ability to analyze and compile data
- Ability to make judgments and decisions
- Ability to lift bulk product deliveries using a hand truck
- Ability to lift cases of ingredients and supplies weighing up to 50 pounds
- Ability to carry large cans weighing 3 pounds, 7 ounces
- Ability to carry pizza sauce weighing 30 pounds
- Ability to carry trays of pizza dough weighing approximately 12 pounds per tray
- Ability to push a stack of trays on a dolly requiring up to 7.5 pounds of force
- Ability to navigate stairs or climb a ladder
- Ability to stoop and bend forward at the waist
- Ability to reach up, down, and forward continuously
- Ability to use hands continuously with eye-hand coordination
- Ability to shape pizza dough with frequent and forceful use of forearms and wrists
- Talking and hearing on telephone
- Ability to remove trash and perform other outside tasks in varying and sometimes adverse weather conditions
- Ability to work in in-store temperatures ranging from 36 degrees to 90 degrees and above
- Ability to work with sudden changes in temperature in work area and while outside
- Ability to work with fumes from food odors
- Ability to work in cramped quarters including walk-in cooler
- Ability to work with hot surfaces/tools from oven up to 500 degrees or higher
- Ability to work with sharp edges and moving mechanical parts
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