Customer Service Rep (05041) -3692 Webber St.
On-siteSarasota, Florida, United States
Job Summary
Take orders over the phone and in person, handle cash, and process telephone orders while demonstrating friendly customer service skills. Make high-quality pizzas, manage food and portion control, and perform general cleaning duties including operating all equipment. Stock ingredients from the delivery area to storage and walk-in cooler, take inventory, and complete associated paperwork. Handle bulk product deliveries, lift up to 50 pounds, and move trays using dollies. Work in varying temperatures and conditions, maintaining hygiene and food safety standards while up-selling and dealing with customer concerns.
Required Qualifications
- Friendly, positive attitude
- Great customer service skills
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers
- Ability to add, subtract, multiply, and divide accurately and quickly
- Ability to make correct monetary change
- Verbal, writing, and telephone skills
- Motor coordination between eyes and hands/fingers
- Ability to enter orders using a computer keyboard or touch screen
- Near and mid-range vision
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Ability to direct activities
- Ability to perform repetitive tasks
- Ability to work alone and with others
- Ability to work under stress
- Ability to meet strict quality control standards
- Ability to deal with people
- Ability to analyze and compile data
- Ability to make judgments and decisions
- Ability to lift up to 50 pounds
- Ability to carry large cans weighing 3 pounds 7 ounces
- Ability to carry pizza sauce weighing 30 pounds
- Ability to carry trays of pizza dough weighing approximately 12 pounds
- Ability to push a stack of trays on a dolly requiring up to 7.5 pounds of force
- Ability to climb stairs or a ladder
- Ability to stoop and bend at the waist
- Ability to crouch or squat
- Ability to reach up, down, and forward
- Ability to use hands continuously with eye-hand coordination
- Ability to shape pizza dough with frequent and forceful use of forearms and wrists
- Ability to talk and hear on telephone
- Ability to process telephone orders
- Ability to take inventory and complete associated paperwork
- Ability to clean equipment and facility
- Ability to operate all equipment
- Ability to stock ingredients
- Ability to prepare product
- Ability to receive and process telephone orders
- Ability to clean equipment and facility approximately daily
- Ability to make Domino's high quality pizzas
- Ability to handle food and portion control
- Ability to perform food preparation
- Ability to perform general cleaning duties
- Ability to deal with customer concerns
- Ability to up sell
- Ability to take orders over the phone and in person
- Ability to perform tasks from a standing position
- Ability to walk for short distances for short durations
- Ability to navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
- Ability to forward bend at the waist
- Ability to crouch or squat to stock shelves and clean low areas
- Ability to reach continuously up, down and forward
- Ability to use one or both hands continuously
- Ability to shape pizza dough with frequent and forceful use of forearms and wrists
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