Customer Service Rep(04677) - 119 Big Elk Mall
On-siteElkton, Maryland, United States
Job Summary
Receive and process telephone and in-person orders while operating all store equipment. Stock ingredients from the delivery area to storage, walk-in coolers, and the work area. Prepare pizza products, manage inventory, and complete associated paperwork. Clean equipment and facilities daily. Handle bulk product deliveries, unload cases using a hand truck, and carry large items weighing up to 50 pounds. Perform repetitive tasks including shaping dough, using a pizza cutter and peel, and manipulating boxes. Work in varying temperatures ranging from 36 to 90 degrees and outside conditions. Make correct monetary change and enter orders using a computer or touch screen.
Required Qualifications
- 16 years of age or older
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Ability to direct activities
- Ability to perform repetitive tasks
- Ability to work alone and with others
- Ability to work under stress
- Ability to meet strict quality control standards
- Ability to deal with people
- Ability to analyze and compile data
- Ability to make judgments and decisions
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Ability to direct activities
- Ability to perform repetitive tasks
- Ability to work alone and with others
- Ability to work under stress
- Ability to meet strict quality control standards
- Ability to deal with people
- Ability to analyze and compile data
- Ability to make judgments and decisions
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
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