Customer Service Rep(04485) 5621 Carolina Beach Rd, Wilmington, NC
On-site · Wilmington, North Carolina, United States
Job Summary
CSR role at Domino's in Wilmington, NC focusing on front-line customer care for in-store and phone orders. Responsibilities include taking and processing orders, greeting customers, building relationships, upselling, cash handling, food preparation assistance, and supporting pizza makers with toppings and dough. Required skills include strong verbal and written communication, keyboard/orders entry, accuracy in monetary transactions, customer service, multitasking, ability to stand for long periods, and ability to work both independently and as part of a team. Opportunities for training, flexible hours, and clear pathways for advancement within the store and franchise structure.
Required Qualifications
- Age 16 years or older
- Ability to add, subtract, multiply, and divide accurately and quickly
- Verbal, writing, and telephone skills to take and process orders
- Ability to enter orders using a computer keyboard or touch screen
- Ability to communicate verbally with customers and co-Team Members to process orders
- Motor coordination and depth perception for in-store tasks
- Ability to stand for long periods of time
- Ability to handle money and give correct change
- Ability to work independently and with others
- Ability to work under stress and meet quality standards
- Ability to greet customers within 10 seconds
- Ability to upsell and build relationships with customers
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