Customer Service Rep(03443) - 132 West Fulton st

Greet customers in person and on the telephone, navigate point-of-sale prompts to take orders, and answer product and service questions to accommodate their needs. Assist in preparing food products and packaging materials including boxes, bags, and utensils. Correct product concerns over the phone and resolve non-complex issues independently without manager supervision. Maintain professional appearance and grooming standards per printed job aids. This role supports the store's daily operations and ensures a positive customer experience across all touchpoints.