Customer Service Rep(02840) - 544 W Jefferson St
On-site · Springfield, Illinois, United States
Job Summary
Customer Service Representative for a Springfield pizza restaurant: answer incoming phone calls, take accurate orders, assist with food preparation to ensure order accuracy, process cash and card transactions via POS, provide courteous service, keep the work area clean, collaborate with teammates for smooth operations, multitask during peak times, and follow company policies. Requires strong communication, basic math, ability to multitask in a fast-paced setting, and willingness to work weekends/holidays; food handling experience is a plus but not required.
Required Qualifications
- Excellent customer service skills
- Strong communication skills (verbal and written)
- Proficiency in taking phone orders and handling customer inquiries
- Basic math skills for transactions
- Ability to multitask in a fast-paced environment
- Ability to lift up to 25 lbs and stand for extended periods
- Flexibility to work weekends/holidays/various shifts
- Team player with positive attitude
- Food handling experience is a plus (training provided)
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