Customer Service Rep (01228) - 701 Olds St
On-site · Jonesville, Michigan, United States
Job Summary
Customer Service Representative at Domino's Pizza in Jonesville, MI. Responsibilities include taking orders over the phone and in person, addressing customer concerns, cash handling, upselling, and preparing/handling food. Performs food safety and hygiene duties, stock ingredients, manage inventory, operate equipment, and complete related paperwork. Requires basic math, verbal/written communication, and ability to input orders via computer or touch screen. Works in-store under varying conditions (cooler to hot areas), with duties spanning customer service, order processing, food preparation, cleaning, and general store operations; opportunity for growth from CSR to management or franchise ownership.
Required Qualifications
- Ability to add, subtract, multiply, and divide accurately and quickly
- Ability to enter orders using a computer keyboard or touch screen
- Verbal, writing, and telephone skills to take and process orders
- Cash handling and monetary change
- Food preparation and safety knowledge
- General cleaning and hygiene standards
- Ability to stock ingredients and manage inventory
- Ability to operate equipment and understand store procedures
- Strong customer service and upselling skills
- Ability to work in varying store conditions and endure physical tasks
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