Customer Service Rep(01180) - 3928 Plainfield Ave
On-site · Grand Rapids, Michigan, United States
Job Summary
Domino's Customer Service Rep roles involve welcoming customers, taking phone and in-person orders, handling cash, upselling, and ensuring food safety and hygiene while supporting pizza preparation and general store duties. The position requires friendly, positive customer service, basic math and data-entry skills, ability to work in a fast-paced team environment, and strong communication to process orders accurately and address customer concerns. Roles include operating equipment, stocking ingredients, inventory tasks, and maintaining cleanliness and compliance with quality standards. This is a part-time or full-time CSR role designed for growth within store operations.
Required Qualifications
- Excellent communication skills
- Ability to comprehend and process written instructions and verbal communication
- Ability to handle cash and provide correct monetary change
- Basic math skills and ability to perform quick calculations
- Ability to enter orders using a computer keyboard or touch screen
- Ability to work in a fast-paced environment and collaborate with others
- Food safety and hygiene awareness
- Ability to stand for extended periods and perform repetitive tasks
- Capable of following instructions and performing responsibilities such as taking orders, stock handling, food preparation, and cleaning
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