Customer Service Renovation Coordinator

Renovation Coordinator role focused on handling incoming renovation inquiries via telephone, email, website, and fax; timely processing of Quotes, Orders, and Returns; monitoring Renovation queues; providing web support for renovations; maintaining accurate Quotes/Orders documentation; processing Return Authorizations promptly; meeting turnaround times; and effective communication with vendors, managers, and coworkers. Requires proficiency in Microsoft Outlook, Word, and Excel; strong process analysis/improvement skills; ability to work in a self-managed team environment with cooperative scheduling and task assignments.