Customer Service Professional Widex (m/w/d)

Serve as the primary contact for Widex customers in Germany, handling phone inquiries regarding products, orders, and services. Advise clients on commercial, technical, and audiological topics, including product applications and complaints. Support users with software solutions, smartphone apps, and relevant interfaces while collaborating closely with outside sales and internal departments. Manage and maintain customer and order data within our ERP and CRM systems. Requires a C2 German level and C1 English, with a background in commercial training or hearing science.