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Customer Service
On-site · Fort Madison, Iowa, United States
Job Summary
Customer Service role at Hy-Vee in Fort Madison (IA). Responsibilities include providing prompt, efficient, and friendly service to customers in the grocery department, greeting customers, assisting with product searches, handling Western Union orders, money orders, and postal duties, processing various transactions, and supporting a positive store image. Requires basic arithmetic for transactions, ability to handle cash and checks, strong customer focus, teamwork, and flexibility in a fast-paced environment. Education required: high school diploma or equivalent; 6+ months up to 1 year of related experience preferred. Part-time schedule; physical requirements include lifting and standing for extended periods.
Required Qualifications
- High school or equivalent experience
- Over six months up to one year of similar or related work experience
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to provide prompt, efficient, and friendly customer service
- Must be able to handle cash transactions and operate relevant point-of-sale systems
- Strong interpersonal and communication skills
- Ability to learn and operate Western Union, money orders, postal duties, and lottery processes
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